Schedule Your Appliance Service Appointment   Connect directly with a freezer repair technician by calling (877) 211-9919

OR ask your Freezer Question below.

Would You Rather Get a Diagnostic From a Professional?
We know that some people prefer talking to a human especially when it involves their home. Simply call this number and speak with one of our appliance repair professionals to book a service appointment.
  CALL (877) 211-9919

Ever faced the perplexing predicament where your freezer refuses to shut properly, or won’t stay closed, leaving you with a meltdown of defrosting peas and ruined ice cream? Don’t chuck out that freezer just yet! As your DIY'er friendly neighborhood repairman, I'm here to shed some light on the chilling mystery.

Is Elsa Playing Tricks on You, or Is Your Freezer Door Actually Not Closing Properly?

You should always confirm first if the freezer door isn’t sealing correctly. To do this, try the good-old reliable Dollar Bill Test. Simply put a dollar bill in the freezer door and close it. If you can easily pull the bill out, the seal is weak, confirming your suspicion.

Anatomy 101 for Your Freezer Door

To start troubleshooting the issue, it’s helpful to understand the components of a freezer door. Here's a quick rundown for you:1. The Door Gasket: This rubber seal ensures the door closes tightly, preventing air leaks. 2. Door Hinges: They allow the door to open and close smoothly. 3. Door Cam: Located at the bottom of the door, it rises and lowers the door when opened and closed.

Now, let's plunge into the reason behind your door's shenanigans!

Fab Four Culprits Behind a Misbehaving Freezer Door

1. Clogged or Frozen Condensation Drain

You might think a little ice inside the freezer is harmless, after all, it's meant to be icy, right? But what if I told you that could be your problem? Sometimes, the condensation drain gets clogged or frozen, causing water build-up, which disrupts the door from closing properly. The solution? Simply defrosting your freezer.

2. Over-packed Freezer

We're all guilty of cramming that extra bit of leftover loaf of bread or extra bag of frozen peas when we're short on space. But overloading your freezer might be causing your door to not close properly. Ease up on the stuffing, folks!

3. Damaged Door Gasket

The doughnut of a door gasket is your freezer's dream keeper. If you see any cracks, cuts, or tears, well, your ice cream's about to have a meltdown. Fret not, replacing a door gasket is like changing a car tire, straightforward with the right steps!

4. Malfunctioning Door Hinge or Door Cam

If the door isn't aligned properly, blame it on the door hinge or door cam. Wear and tear are inevitable even for the sturdiest of appliances. But here's the silver linings handbook— you can replace them without breaking a sweat!

The Handy Dandy Repairman’s Tips

Now that you have narrowed down the culprits, let's dive into some ninja tricks to fix them:

  1. Defrost Your Freezer: I recommend switching off the freezer, emptying it, and letting it defrost for a couple of hours. Once done, switch it on again. Remember to clean the drain area, it can be decorative with food leftovers and detritus.
  2. Avoid Overstuffing: Leave enough space inside your freezer for air to circulate properly. Your freezer shouldn’t turn into a game of Tetris every time you open it!
  3. Replace the Gasket: You can easily order a new gasket online. Then, using a screwdriver or a nut driver, you can unscrew the old gasket and replace it with the new one. Quick tip—make the task easier by soaking the new gasket in warm water before installing it.
  4. Replace the Hinge/Door Cam: This may sound tricky, but it's easier than you’d think. Just remember to unplug your appliance first!

Remember, if the task sounds daunting, no harm calling a professional for help.

Time to Bring This Frigid Fiasco to a Cool Conclusion

Remember, a misbehaving freezer door is not a death sentence for the entire unit. With the right know-how, you can fix it and save your freezer from an untimely trip to the appliance graveyard. It's time to roll up your sleeves, grab your toolbox, and show that freezer door who's boss!